Performance Benchmarks
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VS
Vikram Singh
Business Manager
Performance Benchmark Analytics
Benchmarking As of November 29, 2025
Benchmark Category
Comparison Period
Industry Segment
Company Size
Performance Benchmark Overview
Compared to Industry Standards
84%
Collection Efficiency
+12.4%
Above Industry Average
92%
Target Achievement
3
Areas Needing Improvement
76%
Overall Performance Score
Collection Rate
84%
Industry Avg: 72%
+12%
Average Delay
12.4 days
Industry Avg: 14.2 days
-1.8d
Team Utilization
76%
Industry Avg: 82%
-6%
Overall Performance Score
76%
5.2% vs last quarter
Industry Ranking
Top 35%
8 positions vs last quarter
Improvement Areas
3
2 vs last quarter
Benchmarks Achieved
8/12
2 vs last quarter
Industry Performance Comparison
View Detailed ComparisonYour Company
84%
Collection Rate
Industry Average
72%
Collection Rate
Top Performers
91%
Collection Rate
Competitor A
78%
Collection Rate
Performance vs Industry Benchmarks
Quarterly
Yearly
Custom
Performance Gap Analysis
Historical Performance Trends
View All TrendsCollection Rate
Consistent improvement over past 6 quarters
From 72% in Q2 2022 to 84% in Q4 2023
+12%
Average Delay
Gradual reduction in payment delays
From 16.8 days in Q2 2022 to 12.4 days in Q4 2023
-4.4d
Team Utilization
Slight decline needs attention
From 82% in Q2 2022 to 76% in Q4 2023
-6%
Competitive Performance Analysis
Benchmark Achievement Progress
Benchmark Insights & Recommendations
View Detailed AnalysisPerformance Strength Identified
Your collection rate of 84% exceeds industry average by 12%. Consider sharing best practices across teams.
Improvement Opportunity
Team utilization at 76% lags behind industry average of 82%. Review resource allocation and workload distribution.
Competitive Advantage
You outperform Competitor A in 8 of 12 key metrics. Focus on maintaining this competitive edge.
Key Performance Benchmarks
View All| Metric | Your Performance | Industry Average | Top Performers | Gap Analysis |
|---|---|---|---|---|
| Collection Rate | 84% | 72% | 91% | +12% |
| Average Delay | 12.4 days | 14.2 days | 8.7 days | -1.8d |
| Team Utilization | 76% | 82% | 88% | -6% |
| Client Retention | 91% | 85% | 94% | +6% |
Benchmark Improvement Plan
View All Actions| Action Item | Priority | Target Metric | Due Date | Status |
|---|---|---|---|---|
| Team utilization optimization | High | Increase to 82% | Dec 30, 2023 | In Progress |
| Advanced collection training | Medium | Collection rate to 87% | Jan 15, 2024 | Scheduled |
| Client segmentation analysis | Medium | Retention to 93% | Feb 1, 2024 | Planned |
| Payment process automation | Low | Reduce delay to 10 days | Mar 1, 2024 | Completed |